Open role / 01 of 3 · The problem solver

Sales Manager

Own the bridge between Western buyers and Chinese factories. Your first job is to solve problems; your second is to communicate the solution clearly. This is a phone-first position. You need confident, natural spoken English.

What you will own

• Call customers regularly and lead live English conversations from inquiry through production and delivery.
• Investigate factory issues, ask the follow-up questions, test options, and present a clean problem-and-solution package. Example: the truck color came out too dark. Do not forward that mess. Ask why, test, find a path, then bring the customer a finished decision.
• Shield customers from avoidable production noise while keeping them informed about decisions that matter.
• Translate expectations and working styles between Chinese factories and US/European buyers.
• Qualify whether a company is a strong fit for 2HEX. We are selective. Our price is higher because we spend more time and brainpower so customers get better products and far fewer problems.
• Own decisions, follow-up, documentation, and outcomes. Take work away from the founder. Never pass problems upward, to the factory, or back to the customer.

You are a strong match if

• Your spoken and written English are excellent.
• You enjoy picking up the phone. People who avoid live calls will not enjoy this role.
• You understand US or European business culture through meaningful personal or professional exposure. Living in the US or Europe is a strong plus because our customers are Western skateboard companies running mass production.
• You are exceptionally organized, resourceful, emotionally intelligent, and comfortable with accountability.
• You have relevant sales, account-management, sourcing, or production experience, or you can demonstrate outstanding people and problem-solving skills.
• You gather facts, create options, recommend a path, and finish the job.

Open role / 02 of 3 · Targeted growth, not noise

Growth Marketer / Growth Hacker

Turn deep customer understanding into measurable revenue growth. This is B2B growth for a focused group of high-value production customers, not broad consumer marketing.

Entry requirement

Marketing activity alone does not qualify you. Campaigns, posters, videos, or social posts, and the ability to perform our listed tasks, are not enough.

• You performed and managed Sales exceptionally at 2HEX, then proved you understand the customer well enough to grow Marketing; or
• You have a verified startup record where you mastered Sales, grew into Marketing, and materially helped grow a small company, for example from roughly 2 people to 10-20.

Without one of those backgrounds, apply for Sales Manager first. We will call the company and check.

What you will own

• Research current, former, and prospective customers. Call them. Understand what drives every order.
• Learn why customers stop reordering, win back the right accounts, reduce churn, and increase reorder frequency and account value.
• Identify high-potential US and European skateboard companies and create thoughtful, personalized outreach. The right company should feel understood, not sprayed.
• Improve the biweekly newsletter, SEO content, account-based campaigns, and focused outbound systems.
• Plan useful factory and product videos, coordinate talent and editing, and prioritize quality over empty posting volume. One strong targeted video beats daily noise.
• Help place 2HEX-owned products, including Lunarlight trucks, into more suitable skate shops.
• Use modern AI for research, content operations, personalization, and marketing automation.

The scorecard

• Revenue and qualified pipeline grow, not merely impressions, posts, or campaign count.
• Current customers stay longer and buy more.
• Lost customers either return or produce clear learning.
• One strong new production customer in a month can be a meaningful win.

Open role / 03 of 3 · Operator, leader, future CEO

General Manager

Turn the founder's direction into a company that grows reliably: clean sales, sharp marketing, smooth production, disciplined operations, and a small, high-performing team.

Entry requirement

This is not for someone with general-management or project-management experience who believes they can check off the tasks below. You must have mastered Sales and Marketing, and have been the genuine number two or full-company operator at a startup that grew meaningfully, for example from roughly 2 people to 10-20, or prove the same progression inside 2HEX.

Without that background, start in Sales. Sales is the hardest part of the business. Marketing is second. Only then does the whole picture belong to you.

What you will own

• Lead Sales personally for the most important customers and keep a deep understanding of the market.
• Manage and improve Marketing, with growth measured in customers and revenue.
• Work closely with production leadership to keep delivery, quality, and communication organized.
• Build a team that follows clear priorities and helps each person succeed.
• Keep operational records, invoices, payments, and accounting inputs complete and on time.
• Implement the owner's long-term strategy, recommend smart next moves, and own the result. The owner sets direction. You make it real.
• Make the whole company easier to understand and run.

Simplify and automate

• Document processes so a new employee, partner, or investor can understand and follow them.
• Compress thousands of messy details into a small number of clear operating steps. Anyone can explain something in a thousand sentences. The right person can bring it down to one.
• Use current AI and software automation to remove repetitive work and preserve human attention for judgment and problem solving.
• Understand what AI can code, build, and automate across Marketing and Operations. 2HEX is heavily tech-based. Humans should be left solving problems, not trapped in small processes.
• Add headcount deliberately. Keep the team agile, capable, fast, and profitable. A smaller team is a competitive edge.